Messaging & Templates

GroupHunter can automatically send Facebook messages to members when they're approved or declined. Messages are configured per group in the group's settings.

How Messaging Works

When GroupHunter approves or declines a member via the Chrome extension, it can simultaneously send a Facebook message to that member on your behalf. The message is sent from your Facebook account, just as if you'd typed it manually.

Info — Messages are sent via the Chrome extension, which must be running when the automation occurs. Facebook messaging limits apply — avoid sending to thousands of members per day to stay within Facebook's rate limits.

Setting Up Messages

Messages are configured in Per-Group Settings, not globally. This means each group can have different message content.

1. Go to Groups in the sidebar
2. Click Settings next to a group
3. Open the Autoresponder tab
4. Configure your messages and enable them with the toggles

See Per-Group Settings for the complete setup guide.

Message Types

Welcome Message

Sent automatically when a member is approved. Best used to:

• Welcome them to the group
• Share important links or resources
• Set expectations for the community
• Point them to your offer or lead magnet

Pre-Approval Message

An optional message sent before final approval is triggered. Useful for:

• Asking follow-up questions
• Sending instructions that members need before joining
• Building rapport before approval

Decline Message

Sent when a member is declined (automatically or manually). Best used to:

• Politely explain why they weren't approved
• Redirect them to an alternative resource
• Avoid burning bridges

Personalisation Placeholders

Use these placeholders in any message template — they're replaced with real values when the message is sent:

[first_name]

[last_name]

[group_name]

Global Message Templates Library

Under Automation → Messages in the sidebar, you can create a library of reusable message templates. These can then be referenced when configuring per-group messages.

This is useful if you manage multiple groups with similar messaging — create one template, use it across groups.

Creating a Template

1. Go to Automation → Messages
2. Click Create Template
3. Set:
   • Name — internal label (not shown to members)
   • Type — Welcome, Pre-Approval, or Decline
   • Message content — write your message with placeholders
4. Click Save

Best Practices

• Keep welcome messages short and warm — members just joined, don't overwhelm them
• Decline messages should be respectful — even if someone doesn't qualify, they might share your group
• Test your placeholders — make sure

  [first_name]

  resolves correctly before enabling automation
• Avoid spam triggers — don't include excessive links or all-caps text in messages